Frequently Asked Questions

Orders

How long does it take to process my order?
Orders are typically processed within 1–3 business days. You'll receive an order confirmation by email, followed by a shipping confirmation with tracking information once your order ships.

Can I change or cancel my order?
Email us at contact@abuyzaar.com as soon as possible after ordering. We'll do our best to help, but we can't guarantee changes once an order has started processing.

What payment methods do you accept?
Accepted payment methods are shown at checkout. All payments are processed securely through Shopify's checkout.

Shipping

Where do you ship?
Available shipping destinations, options and rates are shown at checkout based on your delivery address.

How long will delivery take?
Delivery times vary by product and destination, because items in our catalog are fulfilled through our supply partners. Your tracking information will give you the most accurate, up-to-date estimate once your order ships. See our Shipping Information page for details.

How do I track my order?
Use the tracking link in your shipping confirmation email, or visit our Track Your Order page.

Will I pay customs duties or import taxes?
For international orders, your local customs authority may charge import duties or taxes. These charges are the responsibility of the recipient.

Returns & refunds

What is your return policy?
You can request a return within 30 days of receiving your item. Items must be unused, in their original condition and in their original packaging. See our Refund Policy for full details.

What if my item arrives damaged or incorrect?
Contact us with your order number and a photo of the item, and we'll work with you to make it right.

When will I receive my refund?
Approved refunds are issued to your original payment method within 10 business days. Your bank or card provider may need additional time to post it.

Contact

How can I reach you?
Email contact@abuyzaar.com or use the form on our Contact page. We usually reply within 24 hours on business days.